Privacy Policy – Amplexum Counselling

At Amplexum Counselling, accessible from amplexum-counselling.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Amplexum Counselling and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Amplexum Counselling. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve and expand our website
Understand and analyse how you use our website
Develop new products, services, features, and functionality
Communicate with you, including for customer service and to provide you with updates and other information relating to the website.
Send you emails
Find and prevent fraud

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact Forms

When visitors complete forms on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection. Each form makes clear what we will use that data for. We never sell or share the personal data you send us through our website. (For separate information regarding privacy and confidentiality when engaging in counselling, please see our Confidentiality page.)

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you complete a form on our site, your data is securely stored so that we can process the information you have submitted and respond to you. This information is stored indefinitely for administrative purposes.

What rights you have over your data

If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Amplexum Counselling does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Log Files

Amplexum Counselling follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Amplexum Counselling uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

If you leave a comment or fill out a form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

For more general information on cookies, please read “What Are Cookies”.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Testimonials

Therapy was a practice I didn’t really have much faith in and didn’t see as useful for many years. However, since receiving sessions from Raj I have noticed a massive change in my life. Needless to say my opinions on counselling and mental health have changed. I know now I can come back to Raj when I need it and couldn’t recommend her enough to those seeking support.

Counselling with Raj, 2021

I had my doubts and fear toward the idea of speaking about my inner concerns and secret pain with a person I’d never met. The way I saw my choices were these two, I continue to suffer emotionally and in isolation or I reach out. I am fortunate to say I reached out. The person who listened & guided me through the sessions represents a high standard of unconditional positive regard. I feel a great deal of freedom and liberation from the mental prison I was in. I found that a complete stranger was the best person to guide me out of my despair.

Counselling with Sahebene, 2021

Allowing me to see things from a different perspective and always giving me the ability to see the positives in a negative. Felt listened to and challenged when needed.

Counselling with Sahebene, 2021

I have learnt so much about myself, life, and other aspects. Every session was always insightful, and I will continue to learn and apply to my life. By understanding anxiety, I now get the reasons as to why I feel that emotion and not be so negative but rather compassionate and to challenge it

Counselling with Sahebene, 2021

The sessions were so insightful – always learnt something new every session. It empowered me to grow and step outside my comfort zone.

Counselling with Sahebene, 2021

I started my counselling with Raj at a very turbulent time in my life. But when I met Raj it was like God had sent an angel to aid me in my struggles. We started counselling and worked on various methods of counselling from CBT to general talking therapy. Raj, through these methods, helped me realise that every emotion I was feeling was a product of my mind’s perception. Although certain things in my life are not great, my mindset is strong and I am much more able to understand, reflect and deal with life in a more positive and constructive manner. I would honestly recommend Raj, she is one of the reasons I am still breathing today

Counselling with Raj, 2020

My counsellor has helped me tremendously and has enabled me to work through a lot. Felt the counsellor gave no judgement, which gave me the freedom to talk and after the sessions felt mentally and physically lighter. At the end of the sessions, I felt focused and knew what I need to do to move forward.

Counselling with Sahebene, 2020

The counsellor has been amazing and has given me several strategies to deal with my trauma. A great learning curve, it was a journey that was necessary. The counsellor was always present in such a difficult time.

Counselling with Sahebene, 2020

Each session with my counsellor opens the door for healing, I felt alive after every session. I have learnt tools and techniques that I use every day, I have had the best Counsellor ever. I never knew what counselling was, now I wish everyone could have a counsellor like Sahebene.

Counselling with Sahebene, 2020

Over 4 sessions with Raj my life has been transformed. She has given me a number of ways of looking at my life in order to move forward. I have listened and acted on her advice. I have now started a new road journey with the tools she has given me, with the option of using roadside assistance phone boxes if and when needed. I’d definitely recommend Raj as a counsellor and will contact her again if I need too.

Counselling with Raj, 2019

Sahebene has helped me manage my PTSD, anxiety, anger and helped resolve past traumas. Always felt positive at the end and gave emotional and human connection. She has a genuine passion to help others and I felt this, never felt rushed to end the sessions, felt listened to which I have not experienced before. She has excellent knowledge in theory and always found ways to connect them to me. after the many counsellors I have had, she is literally the best.

Counselling with Sahebene, 2019

Sometimes we bottle things up and it affects us internally; however, with my counsellor, I was able to express what I needed to. The politeness and the comfort levels of my counsellor was greatly appreciated, she put me at ease and I instantly felt empowered

Counselling with Sahebene, 2019

Raj is really understanding and non-judgemental and really works with you to try to identify the root of anxiety. She has many different strategies to try and really works with you to try and implement them. She incorporates counselling and CBT together which is really helpful and this is why I have returned. Definitely recommend her.